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Email Testimonials

Use at night without disturbing my spouse
Again, thank you very much for the tremendous benefit that your chair has provided me. I utilize the chair on a frequent basis. The quietness of the mechanisms of your chair allow me to be able to use it at night as necessary, even in relatively close proximity to may spouse who may be asleep without disturbing her. That is a very valuable aspect of the quality of your chair.... read more
Marc Pierre M.S., P.T.
Master of Science, in Physical Therapy
Center for Physical Health, CA

It felt wonderful
Each feature is adjustable so you get exactly the massage you want, targeting the areas that need attention and get relief. Read more....
Audra Cooper
Professional Massage Therapist
San Diego, CA 

Optima compared to Human Touch, Panasonic, Sanyo, Shiatsu Plus and Fujiiryoki, (Canadian customer)
When I started my research for a massage chair, I looked at a variety of brands of chairs. I’ve tried the Human Touch, Panasonic, Sanyo, Shiatsu Plus and Fujiiryoki. When I came across the Elite Optima in my research on the internet – I was interested to learn more. Unfortunately, it wasn’t possible for me to try the chair out myself as there’s no local shop that carried the Elite chairs in Toronto, Canada...read more.
David C.
Toronto, ON, CANADA

No More Chiropractors or Massage Therapists
MY (Optima) WAS DELIVERED YESTERDAY.....I CAN'T GET OVER HOW ADVANCED IT IS OVER MY LAST ONE....YES, THIS ONE WILL SPOIL ME...NO MORE CHIROPRACTORS OR MASSAGE THERAPISTS...HOPEFULLY IT WILL REMAIN WITH ME THROUGHOUT MY SENIOR YEARS. THANKS FOR YOUR INPUT ON A GREAT INVESTMENT....GOD BLESS YOU IN ALL YOUR ENDEAVORS.
Abigail
Jefferson, GA

Excellent customer service
I just wanted to say thank you for the excellent customer service that you have provided in connection with the purchase of the Elite Optima massage chair. The guys came out yesterday and readjusted the various bolts so that now the [remote control holder] is properly set up. My husband loves it – especially the MP3 holder and speakers!
Please also extend my thanks to the CEO he took the time to help me out.
Best wishes,
Deb S.
NJ

I got the best deal for EVERYONE'S money
You have been EXTREMELY helpful in this whole process. Any big purchase is nerve wrecking, but since this was money that was donated by so many others it was even more important. I wanted to make sure I got the best deal for EVERYONE'S money.
I am absolutely sure my Dad will be so excited to relax in this chair and it will definitely help soothe his muscles from effects of his Parkinson's.
Please forward this email to your supervisor. I have to vouch for one of their best employees. If you are the president/owner of the business, I'm not surprised because you definitely act as if you are through your customer service.
Thanks again!
Naomi

Elite Triumph is everything I wanted and more
I just had to let you know how happy I am with this chair, the Elite Triumph is everything I wanted and more. The automatic massage programs are the greatest and so relaxing. I am happy with the compact size, color and design. It fits perfect in my bedroom and went right in the spot where my old Panasonic was.
I was attracted to this chair over a year ago and periodically shopped to see if any compared or that I might like better, there was nothing. The style is attractive and looks more like an actual chair, that’s a big factor. You have a really nice product.
Thanks for all your help.
Zorina
Temecula, CA

You have made an ailing vietnam veteran very happy
Sally, Let Mr Hayes know that.....He has made my father, an ailing vietnam veteran, very happy and just in time for Veteran's day.
I appreciate his efforts and the efforts of his excellent support personnel. (You!)
I'll be ordering my chair for christmas!
Thanks!
Reggie J.

You backed up the warranty
Thanks a million for following up on the support call last week. John, the technician, came today and finally the chair is working on all counts. I'm so happy to discover how reputably you backed up the warranty, which will, of course, be a factor in my next purchase of a massage chair. Hopefully, this one will last the full five years and then it will be time for an upgrade.
Gratefully,
Mason

Only thing that keeps me going
20 minutes in my chair a few times a day is the only thing that keeps me going on some "bad" days!!
Thank you.
Ed Gunther

I can't believe it only took two days
WOW..GREAT SERVICE ,YOU SAID IT WOULD BE HERE BEFORE CHRISTMAS....I CANT BELIEVE IT ONLY TOOK TWO DAYS!!!! THANKS FOR MAKING MY CHRISTMAS THAT MUCH BETTER ......IM TELLING ALL MY FRIENDS.........MERRY CHRISTMAS TO ALL OF YOU....THANKS AGAIN.
BOB PELZ

Worth every penny
We were extremely pleased with how comfortable the chair was and how easy it was to relax. The workmanship and feel of the material of the chair exceeded our expectations. We use it regularly and, while on a two week vacation, it was the one thing we missed the most.It was a Christmas present for my husband [relaxing above] and I had a price in mind when checking on-line for a massage chair. After looking at all the features on this chair compared to what I initially was willing to purchase (this chair was $1,000 more than what I originally was going to spend), my husband stated he was glad I spent the extra money - worth every penny!!!
Diane Colescott

Nothing has helped more than your massage chair
I bought the massage chair for my wife who has been professionally diagnosed with a "herniated disc". The pain builds throughout the day until in the evening when she comes home it is almost unbearable. She has had three steroid injections to alleviate the swelling and pain but nothing has helped more than your massage chair. Within two minutes of reclining in it the pain just vanishes. Thank you, thank you, thank you. Sincerely,
Phil Thomson

You provided a great product on time
I bought this chair for my husband and he has used it almost every day since its arrival in March 2005. The service was extremely good. The chair arrived at the time quoted and all the personnel I spoke with were very helpful and courteous. You provided a great product on time and at a good price.
Janet McDaniel

The whole process from beginning to end was great
This is a great chair. All that you would expect in a good quality chair. I was especially pleased with the quality and color of the leather. It works so well with the rest of my furniture and I am able to keep it in the living room. The whole process from beginning to end was great. Very professional from the people that helped me order to the shipping company. The chair was back ordered and you kept me posted as to the expected date. Good communication!
Kathy Mele

I have recommended it to many friends
Returned Chair: I have to tell you I had to send it back because I have a degenerative Spine disease that was aggravated by the chair. I am taking the time to write because your customer service was outstanding. They extended the 30 day trial to let me "get used to" the chair, gave me special instructions, communicated fully, and then when all else failed, handled the return of my chair with total professionalism. Bravo I actually tried Panasonic at a Brookstone, and there was no comparison. Functionally and from a decor point of view, your chair won hands down... and I did my research! I am so sad that that my health is so bad that even your chair could not help me, but I have recommended it to many friends . Thanks for a great job all around. Jesse Treff
Asheville, NC

I use it every night before bed, and I fall asleep immediately
I absolutely love my massage chair. It will give a vigorous massage, if you choose, which is what I really like. It only takes 15 minutes to lose all the stress in my back. I use it every night before bed, and I fall asleep immediately; that is, if I don't fall asleep in the chair first! The value is great. It would have cost about $900 more at a retail store. It was easy to set up, and I haven't had any problems with it. I recommend it to everyone. My sister ordered one without even trying mine. Now she asks, "What did we do without it?" She says she tries to figure out how to take it with her when she leaves home!
Sandra Sheen

This is the missing link to my health and well being
This chair is great. I use it every day. I believe this is the missing link to my health and well being. I do aerobic exercise and strength training and this completes the cycle to help my recovery. Thank you for the great service and on time delivery.}
Nico de Haan

The heat option works miracles
The reclining back and adjustable foot massage is wonderful, a great stress reducer. It looks and feels like leather, and the heat option works miracles on a cold New Jersey day.
Wendy Girardin

Overall improvement in well being
The strength is very adequate and helps relieve stress after a long day at work. Overall improvement in well being is felt after using the chair regularly. The appearance is attractive and not too bulky. The chair is an attractive value in comparison to the other chairs out on the market. All in all, a great buy!
Nicholas Ragone

The massage chair makes my day a lot easier
This chair has been god send. I work in the construction industry and am nearing retirement age. I still work hard every day and it is starting to take a toll on my body. The massage chair makes my day a lot easier to absorb.
Ron Buckley Sr.

This massage chair is awesome
I like the program massages. If it wasn't for work, kids and school I would use it way too much. This massage chair is awesome. My average use is 5 hours a week and like the heat that it gives off. It is relaxing and after my tennis work out this chair does my muscles wonders.
Terry DeLorenzo

I have little or no lower back pain
I run the auto program two times a day.......I have found that if I have a session before I play golf, my back is much more relaxed and I have little or no lower back pain while playing.....My final session of the day is just prior to bedtime; I sleep much better and have not experienced sciatica since I began the sessions....Thanks
Allen Mroski

Trouble free shipping to Canada
The chair is awesome! We had checked out several other similar products locally. After extensive internet research we decided to purchase a Premier massage chair. We were impressed with the level of service that we received and the trouble free shipping to Canada. We not only saved money but also got a superior product. I would recommend this product to everyone looking for a massage chair.
David Grywul

We fight over it!
This chair is THE BOMB!!! We fight over it! I bought it for my husband for his birthday, but my 2 sons , my daughter, and I are in in just as much as he is. About a month ago, I had a chest cold that I couldn't shake, and the only place I could sleep was in that chair. That zero gravity feature is so comfortable.
Donna Parker

Approximates a human massage better than any chair
The massage offered by your product approximates a human massage better than any chair I've tried. It is certainly the strongest massage available in a product such as this. The vinyl has a very expensive, leather like look and feel; and the styling in attractive in a conventionally modern sense.
Greg Holt

A great asset to our home
This massage chair has proved to be a great asset to our home. My husband loves to lay in it before he goes to bed. It has just the right intensity where you need it. We would definitely recommend this chair to anyone looking for a massage chair.
Tonya Tippetts

A wonderful gift that the whole family could enjoy
We received our chair just before Christmas. Christmas day, all the family members talked about "Riding the Chair"! It was such a wonderful gift that the whole family could enjoy. Many of them made jokes about taking a "ride to the moon" on it! What a great experience and it really does the job very well. We often use it at night after a hard days work and it helps us relax so we can fall asleep. The massage is very strong and it really does feel like the rollers are 2 foot wide. The stroke is wonderful and we love the vibration options.
Steven Monsone

A good investment for anyone seeking deep tissue massage
I really like the strength of massage the chair offers. Without the foam dampeners, the massage is very intense. The range of massage is very good, working the entire spine. The therapy the chair provides, in my opinion, makes it a good investment for anyone seeking deep tissue massage or less intense relaxation. The chair has a nice, clean look and a solid feel to it. I would recommend it to my friends seeking a higher quality of life.
Jon Allen

I leave the chair refreshed and ready to work again
My husband and I both use our massage chair once a day. We both have jobs that require a lot of sitting and desk work, and by the end of the day our shoulders are tight and painful. I like to have a 15-30 minute massage when I take my lunch break as I work at home. The massage eases the tired muscles in my shoulder, relaxes me (I often fall asleep) and I leave the chair refreshed and ready to work again. My husband will sit in the chair when he gets home from work. His job is high stress combined with desk work and the minutes spent having the tension eased out of his back help him to relax and switch gears from work to home. Both of us have less shoulder pain now and require less chiropractic adjustment than we did before.
The cranberry color of the chair matches in our living room and is generally the chair first grabbed by company!
Susan Yanaros

Will have you asleep in 15 minutes
My wonderful wife bought me a premier massage chair for my birthday - what a gift! The "Relax" mode will have you asleep in 15 minutes!
Kirk Conole

Physical therapist....said it does exactly what she does in her sessions
This is the best chair ever! The strength of massage is not for the wimpy (but can be toned down with included padding for the less tough). I can't count the number of times that I have fallen asleep after a great massage from this chair. I had a physical therapist that I know try it out. She said it does exactly what she does in her sessions. She also said it was the closest thing to a therapeutic massage that she has ever tried! My brother and dad each have a different type of chair and there is no comparison ... they are jealous! It doesn't take to many professional massages to add up to the price of this chair, and I get a massage EVERY DAY! This chair sits in my office and fits right in with the decor. I highly recommend this chair to everyone!
Mark King

Chair helps the pain
I have a bad neck and back and the chair helps the pain, and loosens me up. The massage felt better than the other chairs I looked at, and price online was 300 to 400 dollars less.
William James

Amazed at the quality and effects of the massage given
Everyone who comes over and uses the chair is amazed at the quality and effects of the massage given. The family is forming a line to use the chair every night. We are ecstatic about our purchase!
Arthur Canales

Massage that seems to hit all the key areas in my back
The automatic programs are wonderful at providing a complete and well thought out massage that seems to hit all the key areas in my back and neck. I particularly like the way it comes up and squeezes my neck just above the shoulders.
Richard Randall

The neck massage is wonderful
It has phenomenal massage action in the entire spinal region from my neck to my tailbone. The neck massage is wonderful. The calf massage really helps after being on my feet all day--very nice!
David Feldman

Well worth it considering the price of a professional massage
I am a 58 year old woman who rides and tends to several horses on my farm. I also do a lot of shoveling and lifting every day and I find my massage chair really helps loosen my tight shoulder and back muscles. I use it almost daily to keep from accumulating soreness and tension in these areas. The price of the chair was well worth it considering the price of a professional massage.
Barbara Daugert

We have sold thousands upon thousands of massage chairs and have pages and pages of testimonials from satisfied customers.

If you have any questions about us or you want to submit you own video testimonial about your massage chair, please click here Also feel free to click our Better Business link below to verify our standing.