From: David C
Sent: Wednesday, July 14, 2010 12:54 PM
To: Elite Massage Chairs
Subject: Re: 39110-13325 David C order, Vita Delivery, testimonial?

Hi Blair,

Here's my testimonial as promised.

When I started my research for a massage chair, I looked at a variety of brands of chairs. I’ve tried the Human Touch, Panasonic, Sanyo, Shiatsu Plus and Fujiiryoki. When I came across the Elite Optima in my research on the internet – I was interested to learn more. Unfortunately, it wasn’t possible for me to try the chair out myself as there’s no local shop that carried the Elite chairs in Toronto, Canada so I had to do most of my research on the web looking for independent reviews and customer feedback to get an idea of the type of massage this chair provided. I even talked to the customer service rep at Elite Massage Chairs to ask them to tell me the difference (massage-wise) between Panasonic EP-30004K (which I’ve tried and used as my benchmark to compare other chairs) and Elite Optima. They were very helpful and detailed in their description of the massage I would get from their chair and in the end I was comfortable enough to make the decision to go with the Optima. When I received the chair and tried it out – it was exactly as advertised. It gave a deep, strong massage – in my opinion, a marginally stronger massage than the Panasonic. I’m not saying that Panasonic gives a weak massage, in a matter of fact, it gave a great massage but when you compare the two, same feature to feature – the Optima wins out by a hair. If you factor in the equation of price in as well, where the Optima was considerable less which made the decision pretty well a no-brainer. Mind you, the quality of the chair wasn’t cheapen because of the price being lower. Build quality was top notch – it’s on par with Panasonic. The chair is very quite and sturdy – no creaks. A couple of features that I initially didn’t give much value to was the heat and vibration options on the chair but after using it, I must admit that those are the two features I appreciate most and glad it’s there. Had the chair for a week now and I use it twice a day, everyday and so far it’s been great.

David C.
Toronto, ON, CANADA